Trainer, Facilitator, Consultant
Martina Pospíšilová
Něco pracovního
Martina is an expert in loyalty programs and customer care. Over the course of her career, she has been active in business, sales, and consulting in small businesses as well as corporations. Within each job opportunity, she has gained a wealth of practical experience in both entry-level and top-level positions, leading individuals, small teams and structures of hundreds of workers from different cultures. As a lecturer, she organized numerous trainings and seminars across Europe and also worked in South America. Its strong point is systematization and improvement of processes.
Něco osobního
While still in high school, Martina longed for the runway of being a fashion designer, dance choreographer or pianist. In the end, the interplay of circumstances led her to the opposite end -- to the Faculty of Economics. During her studies, she devoted herself to non-profit activities in the field of education of young people and during these years she discovered that organizing and personal development is her greatest passion, and that she can realize her creative spirit in this area as well. However, the love of dance, music and fashion remained, and an enthusiasm for numbers and numerology was added.
1) Jak bys popsala svou práci jednou větou?
My goal is to create a priestor where I can recognize my potential and turn it into real change.
2) Co tě v životě ovlivnilo a jak se to projevuje ve tvé práci?
My skills in the non-profit sector, family business and corporate sector allow me to quickly tune in to a variety of private groups and affect the language and style of work I need. The annual attendance was for me a year of working life in Latin America. He taught me flexibility, resilience and the ability to maintain his footing and ease. Even under pressure or in non-standard, unpredictable conditions. And it fits into training ;-). I believe that development can be effective at the same time — and we will also lead our workshops with this combination.
3) Proč pracuješ právě pro humancraft?
For me, Humancraft is an endless source of inspiration, ideas and great know-how, which has been around for 20 years but is constantly in contact with new colleagues. Because I have the liveliness, flexibility, openness and, above all, the openness that prevails in the company.
4) Co byla doposud tvá největší výzva v humancraftu?
Perhaps, as a new trainer, she needed to maintain a high level of professionalism of the human resources and required a quick “training solution”. Then she realized that personal achievement alone was not enough. Do it in such a way that it is fun for the audience, that it is clear, abstract, practical and has little impact — this is already a real challenge. I remember how she had prepared for one training session and that she had a feeling in the pit before training like before graduation... and then a huge lesson, when it turned out well. Personally, it seems to me that Humancraft holds high standards and is not afraid to break up with someone who does not meet them. At the same time, I give tremendous support and help to anyone who wants to move on to them.
5) Jaký vliv má tvá práce na tvůj osobní rozvoj a profesní cesty?
The team that I train and walk in the topics, I constantly embrace new constants and views. The work of the trainer has made me understand how to react to various challenging situations — be it work or personal. Sometimes I have to ask if I'm having fun even after a dozen times — but it's never certain. Each training is different, because the participants create it: questions, doubts, questions and discussions. It often happens that there is a beautiful idea or a practical tip that we often take with us and use in other groups. And I know that many times what I train has helped me in my personal life.
6) Jaké jsou podle tebe největší výzvy, kterým dnes korpotátní vzdělávání čelí a jak se humancraft snaží tyto výzvy řešit?
I perceive that, in addition to others, the challenge in corporate education is simply a question of training and a positive impact. So that it did not happen that the new knowledge spanned the streets in a running merry-go-round. I appreciate the fact that in humancraft we are looking for different ways to increase the effectiveness of training. It starts with preparation, dramaturgy, but the main phase after training is important for us. We use “microlearning” activities, or the possibility to train situations with our AI tool - Crafťák, with which participants can practice interviews and model situations even outside of training.