We love our clients. And often they like us too. Below you will find some nice words "on our behalf". ​"The best advertisement is the one your satisfied customers make about you." - Philip Kotler Reference We love our clients. And often they like us too. Below you will find some nice words "on our behalf". "The best advertisement is the one your satisfied customers make about you." - Philip Kotler Reskilling of managers Magdaléna Wavle, Vodafone Director People & Property We worked with humancraft on the strategically important Future Ready Leaders project - reskilling our executive population for the hybrid era. I appreciated their creativity, their understanding of our needs and creating a bespoke solution, their ability to collaborate with another vendor on the project and especially their ability to deliver such a large project online with excellent participant ratings. I definitely recommend the Humancraft team and look forward to working with them again! Leadership Academy Martin Hruška, Microsoft Channel Sales Director I have worked with humancraft on various projects, either as a participant or as a client. As a participant, I fondly remember the Leadership Academy with David Fojtík, which was one of the best programs I attended. We are currently working with humancraft on the Leadership Connection program for our partners on the topic of leadership in the hybrid era. At humancraft, I value creativity in creating custom content, great facilitator visuals that I love to share with our LinkedIn community! Building resilience Jenůfa Pecháčková, PwC ČR L&D Manager Last year, we worked with the humancraft team to develop resilience training for the entire internal Human Capital team. The program was designed as a practical demonstration of how to build personal resilience in these challenging times and how to help yourself and other colleagues find and strengthen sources of energy. It was a great pleasure to work with the pros at Humancraft who helped me to devise and design the content of the program and figure out the structure and logistics of the entire training. It brought a nice balance of theory, the trainer's own experience and most importantly practical exercises. In my opinion, Humancraft trainers and consultants are heartfelt people who always care deeply about the benefit to the client and then try to find the best ways to achieve it. Changing company culture Zita Vačkářová, E.ON HR Business Partner We worked with humancraft on a corporate culture change project. It was a year-long project that was divided into several phases. The aim was to change the mindset of the first management level and the top management, to focus on managing change in the company both technically and emotionally, and to strengthen leadership. The cooperation was professional and at a high level, I appreciate the ability to react immediately to changes in the project, the ability to improvise or handle difficult situations when working in groups. Furthermore, the willingness to move the project forward, although it was not always easy, to get feedback on their work, even with hindsight. They approached the project with enthusiasm, coming up with suggestions and variations of solutions and, not least, excellent preparation. Soft skills Adriana Boková, Pricefx Senior People Partner and L&D Lead When Pricefx launched our first Learning and Development programme for employees, we chose Humancraft to work with. They helped us improve our employees' communication skills, teamwork and other soft skills. But the biggest success was the Presentation Skills training with trainer Bea Broskova, which we are happy to offer to our employees repeatedly. Personality typology Jarka Fenyková, Groupe SEB HR Manager Central Europe We would like to share a great experience with humancraft, which we approached as part of the tender to implement a development programme for our conference in Hungary. The brief was challenging and complex - a personality typology programme combined with team building for the whole organisation with 120 participants, in three languages and for all levels. The aim was to involve all participants and thus support everyone's individual development. What was the result? Each of us took away valuable insights not only about ourselves, but also about the attitudes, reactions and behaviours of others. This led to a strong motivation to continue developing and a great interest in typology even among those who could not attend. The Humancraft team handled the challenge with bravura - from the excellent preparation, which was invisible but essential for the participants, to the great performance of the trainers themselves in working with a very diverse team. Thanks to this positive experience, we are already preparing more programs for next year and are looking forward to them. Personality typology Jarka Fenyková, Groupe SEB We would like to share a great experience with humancraft, which we approached as part of the tender to implement a development programme for our conference in Hungary. The brief was challenging and complex - a personality typology programme combined with team building for the whole organisation with 120 participants, in three languages and for all levels. The aim was to involve all participants and thus support everyone's individual development. What was the result? Each of us took away valuable insights not only about ourselves, but also about the attitudes, reactions and behaviours of others. This led to a strong motivation to continue developing and a great interest in typology even among those who could not attend. The Humancraft team handled the challenge with bravura - from the excellent preparation, which was invisible but essential for the participants, to the great performance of the trainers themselves in working with a very diverse team. Thanks to this positive experience, we are already preparing more programs for next year and are looking forward to them. Unlock your business potential Email us or explore our trainings. Contact Innovative training Personality typology Jarka Fenyková, Groupe SEB HR Manager Central Europe We would like to share a great experience with humancraft, which we approached as part of the tender to implement a development programme for our conference in Hungary. The brief was challenging and complex - a personality typology programme combined with team building for the whole organisation with 120 participants, in three languages and for all levels. The aim was to involve all participants and thus support everyone's individual development. What was the result? Each of us took away valuable insights not only about ourselves, but also about the attitudes, reactions and behaviours of others. This led to a strong motivation to continue developing and a great interest in typology even among those who could not attend. The Humancraft team handled the challenge with bravura - from the excellent preparation, which was invisible but essential for the participants, to the great performance of the trainers themselves in working with a very diverse team. Thanks to this positive experience, we are already preparing more programs for next year and are looking forward to them. Soft skills Adriana Boková, Pricefx Senior People Partner and L&D Lead When Pricefx launched our first Learning and Development programme for employees, we chose Humancraft to work with. They helped us improve our employees' communication skills, teamwork and other soft skills. But the biggest success was the Presentation Skills training with trainer Bea Broskova, which we are happy to offer to our employees repeatedly.

Organizační zdraví je největší konkurenční výhodou každé firmy. Zdravá organizace je bez politiky a zmatků, jsou v ní vysoká morálka a produktivita a nízká fluktuace. Patrick Lencioni: „Nezapomeňte, že týmová práce začíná budováním důvěry. A jediný způsob, jak toho dosáhnout, je překonat naši potřebu nezranitelnosti.“ A healthy organization Organizational success starts at the top. The key is to ensure that senior management functions as a cohesive and effective team. Coordinated and team performance of top management An organization needs clear, well-communicated goals and strategies that are embedded in its culture. Clear and rooted goals and strategies Effective recruitment, performance management and employee engagement processes are the foundation of a healthy organization. Key human processes Organizational health is the greatest competitive advantage of any company. A healthy organization is free of politics and confusion, with high morale and productivity and low turnover. Patrick Lencioni: “Remember that teamwork starts with building trust. And the only way to do that is to overcome our need for invulnerability.” Let's go into more detail Transparent communication: Creating an environment where openness and information sharing are core values. Common goals: Defining and uniting around common goals and priorities. Mutual trust: Building deep trust between team members that allows for open exchange and constructive conflict. 01 Coordinated and team performance of top management Definition of goals: Clearly setting long-term and short-term goals that are measurable and achievable. Communication of strategies: Ensuring that all levels of the organization understand and support the stated strategies. Implementation: Active involvement of all employees in implementing strategies and monitoring their fulfillment. 02 Clear and rooted goals and strategies Recruitment: Attracting and selecting talent who are not only competent but also fit into the company culture. Performance management: Regularly evaluating performance, providing feedback and setting individual goals. Engagement: Active involvement of employees in company activities and decision-making processes, which increases their motivation and loyalty. Redundancies: Controlled and respectful redundancy processes that minimize negative impact on the remaining team and company culture. 03 Key human processes She cooperated with us Zita Vačkařová, EON HR Business Partner We worked with humancraft on a project to change the corporate culture. It was a year-long project that was divided into several phases. The goal was to change the mindset of managers of the first management level and the company's top management, to focus on managing changes in the company both on a technical and emotional level, and to strengthen leadership. The cooperation was professional and at a high level, I appreciate the ability to immediately react to changes in the project, the ability to improvise or manage difficult situations when working in groups. Furthermore, the will to move the project forward, even though it was not always easy, to get feedback on my work, even after a while. They approached the project with enthusiasm, came up with suggestions and variants of solutions and, last but not least, excellent preparation. She cooperated with us Magdalena Wavle, Vodafone Partner Ecosystem Director We collaborated with humancraft on the strategically important Future Ready Leaders project - reskilling of our managerial population for the hybrid era. I appreciated their creativity, understanding of our needs and the creation of a tailor-made solution, their ability to collaborate on a project with another supplier, and especially their ability to implement such a large project online with an excellent rating from the participants. I definitely recommend the humancraft team and look forward to further cooperation! Why is a healthy organization important? According to Patrick Lencioni, a healthy organization is a key competitive advantage that increases efficiency, reduces employee turnover and improves overall performance. A healthy organization is better able to respond to changes, innovate and grow. Contact us If you are interested in learning more about how to improve the health of your organization and increase the value that HR brings, please do not hesitate to contact us. We are here to help you achieve your goals. Contact Innovative training

Máte zájem o trénink, chcete se na něco zeptat nebo si jen popovídat? Pak nám napište zprávu přes kontaktní formulář nebo klidně i na email hello@humancraft.cz. Psát můžete v jakémkoliv jazyce, umělá inteligence je mocná (no, možná i stačí Google Translate...). Contact Are you interested in training, do you want to ask something or just have a chat? Then write us a message via the contact form or email hello@humancraft.cz . You can write in any language, artificial intelligence is powerful (well, maybe Google Translate is enough...). You can write to us here First name* Surname* E-mail* Cellular phone Company* Position* Your message* Send We can chat right away if you want: Martin Hoidar Partner of humancraft and at the same time the nicest person in the world +420 777 023 503 For whom the development program was intended: humancraft s.r.o Karlínské náměstí 399/11 Prague 8 - Karlín 186 00 Commercial register ID: 26213672 VAT number: CZ26213672 Account number 1030432028 / 5500 Here you can find all company information:

Na tomhle "řemesle“ jsme vyrostli, tady formujeme postoj i dovednosti účastníků. Dokonalé pochopení vaší byznysové potřeby nám pomáhá vytvářet inovativní tréninky s prvky gamifikace a s nejvyšším hodnocením od našich účastníků. Communication and presentation skills It helps to understand and be better understood, to realize how the point of view of others enriches us and how we can manage own emotions during communication. Communication skills Being able to not only interest the audience, but also to convince them is an art. Proper preparation, storytelling and practical training are the keys to success. Presentation skills, storytelling and visualization It helps trainers effectively transfer knowledge and skills, shape attitudes and achieve real change through training. Coaching skills I am interested in this area We grew up on this "craft", here we shape the attitude and skills of the participants. A perfect understanding of your business needs helps us create innovative trainings with elements of gamification and the highest ratings from our participants. Which soft-skills do we develop in human craft ? We grew up on this "craft", here we shape the attitude and skills of the participants using innovative training with elements of gamification . She cooperated with us Adriana Bóková, Pricefx People Business Partner When we started our first Learning and development program for employees at pricefx, we chose humancraft for cooperation. They have helped us improve our employees in communication skills, teamwork and other areas of soft skills. But the biggest success was the presentation skills training with trainer Bea Brosková, which we are happy to offer to our employees repeatedly. He worked with us... Martin Hruška, Microsoft CZ & SK Partner Ecosystem Director I have collaborated with humancraft on various projects, either from the point of view of a participant or a contractor. As a participant, I fondly remember the Leadership Academy with David Fojtík, which was one of the best programs I attended. We are currently working with humancraft on the Leadership Connection program for our partners on the topic of leadership in the hybrid era. At humancraft, I value creativity in creating custom content, great facilitator visual outputs that I love to share with our LinkedIn community! Other important clients in the field of soft-skills Our favorite techniques Meaningful development requires the correct use of techniques so that, as a whole, they have maximum added value for the participant, which does not end with leaving the training room. Gamification A-ha exercises, inspiring case studies and all-day experiential simulations. Gamification helps to get participants "into the game" and give them the desire and inspiration to work on themselves. Diagnostics Mapping the preferences and competencies or strengths and growth opportunities of individuals, teams and the entire organization encourages motivation to develop and change. Transfer into practice Individual consultations for participants, support from their superiors, micro-learning or implementation workshops support the journey from "knowing" to "using". Facilitation A solution that people create for themselves has a much better chance of success than any well thought out and experienced advice from outside. Guarantors of the development of interpersonal skills Martin Pospíšilová Trainer, consultant, facilitator Martina is an expert in loyalty programs and customer care. During her career, she was actively engaged in business, sales and consulting in small companies and corporations. Within each job opportunity, she gained a lot of practical experience in basic and senior positions, leading individuals, small teams and structures of hundreds of workers from different cultures. As a lecturer, she organized a number of trainings and seminars across Europe and also worked in South America. Her strong point is the systematization and improvement of processes. Bea Brosková Partner Bea first joined humancraft in the role of relationship manager, but soon moved into the role of coach, facilitator and "visual recorder" thanks to her passion for personal development and visualization. He puts his heart and a lot of energy into his work, which is often contagious to everyone around him. At humancraft, he also participates in our internal development. Bea is also one of the founding members of the European professional organization associating the so-called "visual practitioners". Favorite workouts Presentation skills Every day we are overwhelmed by the amount of information that flows to us through various meetings, meetings, conferences... The ability to present professionally can help us stand out, convince, excite, sell. During this course, you will learn how to not only prepare a presentation in such a way that it is lively, but also helps you to highlight the most important points and convince the participants. Proper preparation and enough practice will strengthen your self-confidence, relieve stress, make the preparation itself easier and shorter, and above all, you will start to enjoy the presentations themselves. Storytelling and storybuilding Every day we are overwhelmed by the amount of information that flows to us through various meetings, meetings and conferences. The ability to engage an audience, show connections and the big picture can help us persuade, engage and sell our topic. In this course, you'll learn why storytelling is one of the best business and presentation skills today, how to create a great story, turn data into a story, and how to use it in presentations or face-to-face conversations. Visualization and sketching Visualization methods have been close to us since time immemorial, and through them we can do our work more simply, more efficiently, more creatively, faster and remember something for longer - whether we need to explain something to colleagues, teach them, show connections or "just" present. Visual thinking and the methods associated with it are therefore widely used not only in internal meetings, presentations, but also during training. The success of this training therefore lies in practical training - we will actively listen, doodle, illustrate, practice. Assertive communication A basic human need is to be understood by others. When we understand others, we build trust and relationships and develop cooperation. We naturally want to understand others because we want to make the right decisions. Assertive communication training helps participants to pay more attention to the thoughts and opinions of others, and subsequently to better explain and thus better assert their opinions. It also allows you to be aware of your emotional states in difficult situations and work with them. We train all this interactively and with enough feedback. Training trainers Being a quality trainer is a demanding profession, the goal of which is not just to explain something to others, but to help them achieve real change in their working life. Trainer training helps participants prepare their training well, divide it into functional training blocks, work well with both presentation and exercises, case studies and other tools that increase interactivity and active involvement of participants. It thus helps to implement trainings that not only entertain the participants, but also help them do their work better. We offer comprehensive educational academies and individual training sessions. Unlock your business potential Email us or explore our trainings. Contact Innovative training

Když jsme si s leadery Fresenius Kabi začali povídat o rozvoji jejich lidí, byla to příjemná debata. V zádech měli oporu v podobě silné byznysové potřeby, chtěli program, který přinese výsledky a byli připraveni do něj dát extra energii. Radka v roli HR manažerky a František v roli Sales ředitele. A brzo přidali ruku k dílu i další lidé z Fresenius Kabi, čímž pomohli úspěchu projektu. Better sales results thanks to development When Fresenius Kabi leaders and I started talking about the development of their people, it was a pleasant debate. They had support in the form of a strong business need, they wanted a program that would bring results and they were ready to put extra energy into it. Radka Zachová in the role of HR manager and František Ciprys in the role of Sales director. And other people from Fresenius Kabi soon joined in and helped the project succeed. Why development investment? What was the goal? sales and margin growth success in tenders number of customers with a broader portfolio quantity and regularity of contacts with customer management increasing awareness of the Fresenius Kabi brand What was the goal? sales and margin growth success in tenders number of customers with a broader portfolio quantity and regularity of contacts with customer management increasing awareness of the Fresenius Kabi brand The change in strategy of a company with a turnover of two billion CZK in the Czech Republic and Slovakia and eight billion EUR globally, together with a change in market conditions, had a clear conclusion: the sales team must find new ways of working to achieve new results. And what are the results? Not everything has yet been evaluated. Even the partial results we have took our breath away: Revenue growth +23% +23 % +83 % Úspěšnost v tenderech +6,8 % Tempo růstu marže +106 % Četnost kontaktů And how did we go about it? Apart from the practical workshops and trainings, which are hugely important but do not have the power to change anything, the following things were essential for success: Naming what the expected business benefit is and what key people in the company have to do differently for it. 01 Quality preparation Monitoring and support of changes in practice and their rooting in normal functioning. 02 Quality follow-up A big thank you goes to the people at Fresenius Kabi, whether in the role of project leaders (from HR and the business side) or leading participants or members of the sales team, who took the development program and its results seriously. 03 Quality internal support "It's nice to see the growing self-confidence of all the participants in the development program, how their attitude changes to the I can do everything mode and how it is reflected in their results. And for this you need to have a partner who you can count on to help you exactly where you need it. For me, that partner is humancraft." František Ciprys, Sales & Commercial Director CZ, Fresenius Kabi Give us the opportunity to help your business achieve better results. I am interested in this topic

Individuální, týmový nebo organizační rozvoj - u všech je předpokladem úspěchu cílená změna. Zmapovat výchozí stav pomáhá povzbudit motivaci k rozvoji i ke změně a vybrat její směr. A často také vyhodnotit pokrok. Top notch diagnostics An easy-to-understand typology based on four colors. It helps us better understand ourselves and others and use the potential of each of us. A proven classic for the basics as well as advanced leadership. >> Insights Discovery The first psychodiagnosis that does not box. It takes into account eight aspects and 24 personality qualities. Lumina is the basis of our unique programs for personal and team development. Lumina Learning CliftonStrenghts, Patrick Lencioni's Team Dysfunctions, Peter Senge's Learning Organization and more - see an overview of the main diagnostic tools we work with. Another diagnostic tools We strengthen development programs with proven and recognized diagnostic tools. We will help you choose the right tool that will give your team the biggest boost. "If you want to make real change, measure it." Individual , team or organizational development - for all of them targeted change is a prerequisite for success. Charting the initial state helps to encourage motivation for development and change and to choose its direction. And often also evaluate progress. Questions to ponder Not sure which diagnostic is right for your business? Answer a few questions and we'll be happy to help. Just write to us. Are you using diagnostics in such a way that they really help in development and don't just serve as another piece of paper in a drawer? What change in the functioning and attitude of people after completing the diagnostics is the most beneficial for your business? Do you combine individual, team and organizational diagnostics so that they have maximum added value? Can you meaningfully, ideally and measurably evaluate the change in the functioning of your employees? Tell us where you want to move your colleagues or teams and we will design the most suitable tool for their development. Write to us Selected tools in detail Every craft needs the right tool. For development, we use tried and tested, globally popular development tools, which we supplement with our own products. Gallup - CliftonStrengths A development tool that helps people identify their natural talents and strengths. Based on positive psychology, the test focuses on what an individual does best rather than their weaknesses. The result of the test is the identification of five main strengths that individuals can use effectively in their personal and professional lives. CliftonStrengths supports the idea that developing what you are naturally good at leads to higher productivity, satisfaction and success, making this tool a valuable tool for personal development and teamwork. Hogan Developmental Test A psychometric tool used to identify potential risks and weaknesses in the behavior of individuals, which may manifest themselves especially under pressure or in stressful situations. The test focuses on the so-called "dark sides" of the personality, i.e. characteristics that can threaten career growth and effectiveness if not identified in time and properly managed. HDS helps people understand their dysfunctional behavior patterns and provides useful cues for personal and professional development, which can lead to more effective actions and better collaboration in teams. Lencioni's model of team development Also known as the "Five Team Dysfunctions Model," the model describes key areas that can hinder effective collaboration in teams. According to Patrick Lencioni, there are five basic dysfunctions: absence of trust, fear of conflict, lack of commitment, avoidance of responsibility, and lack of interest in results. This model helps teams identify and overcome barriers to their effectiveness. The key to success is building trust between team members, open communication, clear accountability and focus on common goals. 180°/360° feedback Tools used for personal and professional development that provide a broad view of an individual's performance and behavior. 180° feedback is focused on evaluations from direct supervisors and peers, while 360° feedback also includes other sources such as subordinates, customers or partners. The goal of these methods is to provide individuals with a comprehensive view of their strengths and areas for improvement from multiple perspectives. Thanks to this, it is possible to get a more objective picture of one's behavior, develop in key areas and better align one's own perception with how one is perceived by others. She cooperated with us Veronika Mašková, Albert Talent & Development Manager I have been working with humancraft for a long time on various projects. For me, the most important thing is their ability to understand our real business need, whether it is a one-day facilitation or the strategic direction of L&D. From their numerous coaching team, we are always able to select a coach with a personality suitable for a specific target group. And, of course, the main thing is the result, where nowadays I appreciate the great implementation of training in an online environment, supported by a lot of digital tools. We also helped with diagnostics here Guarantors of diagnostic tools Jana Horáková Trainer, coach Jana is a friendly and inspiring personality who can attract and gain attention. During her 15 years as a lecturer, she gathered a lot of experience, which she enthusiastically passes on to others through stories. It is sensitive to the needs of the participants and the topics discussed are focused on practical benefit. With her interactive approach, she can actively involve everyone, so no one falls asleep during her training sessions. Bea Brosková Partner Bea first joined humancraft in the role of relationship manager, but soon moved into the role of coach, facilitator and "visual recorder" thanks to her passion for personal development and visualization. He puts his heart and a lot of energy into his work, which is often contagious to everyone around him. At humancraft, he also participates in our internal development. Bea is also one of the founding members of the European professional organization associating the so-called "visual practitioners". Unlock your business potential Email us or explore our trainings. Contact Innovative training What areas do we help with? Innovative training We will mix you a training cocktail that you will not easily forget: excellent trainers, motivated participants, inspiring content, modern tools, quality training and feedback and, of course, follow-up. Company transformation We help tune the corporate orchestra. Together we will select priorities and prepare a development program with a high impact that will root the changes in practice. Transformation is not the only topic in which we help companies and individuals to develop. Overview of the main diagnostic tools Insights Discovery A proven classic with four colors >> ✔ Individual Lumina Learning Eight aspects and 24 qualities of human personality >> ✔ Individual ✔ Progress evaluation CliftonStrengths Talent Assessment (Gallup) ✔ Individual ✔ Progress evaluation Hogan Development test ✔ Individual ✔ Progress evaluation 360° feedback Self-assessment, supervisor, subordinates, colleagues ✔ Individual ✔ Progress evaluation Team dysfunction Barriers to higher team performance ✔ Teamwork ✔ Progress evaluation Team Insights / Lumina Different personalities in the team ✔ Teamwork A healthy organization By Patrick M. Lencioni ✔ Organizational ✔ Progress evaluation Added value development For business according to the Brinkerhof/Kirkpatrick methodology ✔ Organizational ✔ Progress evaluation The learning organization According to Peter Senge ✔ Organizational diagnostics ✔ Progress evaluation

V souvislosti se stavem světa, kdy změna je nový normál, vystupuje do popředí důležitost neustálého učení a adaptace jako klíčových faktorů pro dlouhodobý úspěch. Peter Senge: „V dnešní době je jedinou možnou konkurenční výhodou, kterou firma může získat, schopnost učit se rychleji, než konkurence." The learning organization Systems thinking means seeing the business as interconnected parts and identifying leverage points for change. Factors with the greatest added value A culture in the case of a learning organization helps people in the company to take responsibility for their own learning, to cultivate curiosity and openness and an appetite for continuous learning and improvement. Growth company culture The right choice of individual and team learning tools that match the maturity and culture of the company helps to achieve success and the joy of learning. Effective learning processes and tools In the context of the state of the world, where change is the new normal, the importance of continuous learning and adaptation comes to the fore as key factors for long-term success. Peter Senge: "Today, the only possible competitive advantage a company can gain is the ability to learn faster than the competition ." Let's go into more detail Customer value: Solving the business questions of what differential value we give customers today and what we want to give them in the future. Financial performance: How do we ensure that we deliver value to customers in a sustainable way in terms of productivity and profitability? Factors with the greatest influence: What, if we change it in the company, will bring the most extra value to the customer while maintaining financial performance? 01 Organizational factors with the greatest added value Mission and Values: How are we useful to customers and the world, and by what tribal rules do we want to operate? Priorities in decision-making and people: In difficult dilemmas about people, when there is no clear choice, which perspective will we prioritize over something else? Rituals: How do we support and celebrate role models within the company and examples of good practice? Feedback and psychological safety: How do we get information that illuminates our blind spots and helps us be open with ourselves and not get hurt in the process? 02 Growth company culture New information: We absorb information from the outside (and from the inside), we look beyond traditional boundaries - in the field and outside, we look for what is important that we do not know. New understanding: We give meaning to information, look at known data from a new perspective, see relationships and trends, discover new solutions to known problems. New habits: We improve, change the "way of doing things", share successful practices and spread them across the team and the company. New value: We change and innovate to increase customer value and financial performance, bring innovations to market and evaluate their true benefits. 03 Efektivní procesy a nástroje učení se She cooperated with us Zita Vačkařová, EON HR Business Partner We worked with humancraft on a project to change the corporate culture. It was a year-long project that was divided into several phases. The goal was to change the mindset of managers of the first management level and the company's top management, to focus on managing changes in the company both on a technical and emotional level, and to strengthen leadership. The cooperation was professional and at a high level, I appreciate the ability to immediately react to changes in the project, the ability to improvise or manage difficult situations when working in groups. Furthermore, the will to move the project forward, even though it was not always easy, to get feedback on my work, even after a while. They approached the project with enthusiasm, came up with suggestions and variants of solutions and, last but not least, excellent preparation. She cooperated with us Zita Vačkařová, EON HR Business Partner We worked with humancraft on a project to change the corporate culture. It was a year-long project that was divided into several phases. The goal was to change the mindset of managers of the first management level and the company's top management, to focus on managing changes in the company both on a technical and emotional level, and to strengthen leadership. The cooperation was professional and at a high level, I appreciate the ability to immediately react to changes in the project, the ability to improvise or manage difficult situations when working in groups. Furthermore, the will to move the project forward, even though it was not always easy, to get feedback on my work, even after a while. They approached the project with enthusiasm, came up with suggestions and variants of solutions and, last but not least, excellent preparation. Why is the learning organization important? A learning organization offers organizations the ability to continuously adapt and improve, which is key to long-term success. Senge argues that the only lasting competitive advantage is an organization's ability to learn faster than the competition. By adopting the five disciplines of learning organizations (systems thinking, personal mastery, mental models, shared vision, and team learning), organizations can create an environment that fosters innovation, collaboration, and continuous growth. Contact us If you would like to find out more about how we can help your organization become a learning organization and increase the value HR brings to your business, please do not hesitate to contact us. We will help you implement effective processes and learning tools that will lead to the achievement of your strategic goals. Contact Innovative training

Selling skills Effective selling often eliminates the need for painful negotiation. Continuous improvement of sales skills is the key to the success of any salesperson, whether they are a field sales representative or a sales manager. Sales and consulting sales process From the Sales Cycle, to Business Development, to Key Account Management to Negotiation. All topics important to business success. Packed with precise preparation and support for using new knowledge in practice. Comprehensive Sales Academy An experiential one-day trading simulation that will make even experienced traders sweat their shirts off. Participants compete with each other and learn from each other how to handle typical challenging business situations and improve their business skills in a different way than they are used to. Sales BootCamp - experiential gym for salespeople Value-based selling helps marketers move from selling products to selling solutions that truly address customers' needs and challenges. The result is better sales results and a stronger relationship with the customer. Value selling and Business development Learning the key principles of negotiation and using them increases success and self-confidence. 80% of success is in quality preparation. Detailed understanding and analysis of objectives, alternatives and backup plans is half the battle, the other part is in estimating the opponent. Negotiation Know your customer with color typology and adapt your style for higher success. Attuning to your business or negotiation partner on a human level increases the chance that you will understand each other and come to an agreement. Personality typology in sales and negotiation I am interested in sales skills Salesperson development improves their ability to communicate, negotiate and build relationships with customers. The result is higher sales, happier customers and stronger loyalty. In which areas do we at human craft develop "sejlsák"? We develop sales at all levels of the organization - from sales representatives to Key Account managers to sales managers . Comprehensive, gamified and with an emphasis on achieving measurable results. She cooperated with us Jana Kneblová, Nestlé HR Business Partner We started working with humancraft in 2019. We started with a memorable color typology, which we used to develop business and team communication. We liked the professional approach of sales representatives and humancraft trainers, as well as their comprehensive thinking on topics such as company culture and values. That's why we continued to collaborate with management team diagnostics and facilitated strategic workshops live and online, as well as a graphic representation of our values and corporate ambitions. I appreciate that the scope of humancraft's services is so wide that they always try to be as helpful as possible and deliver solutions that are truly tailored to our needs. But at the same time, they are professionals who can give advice while maintaining a human approach and open communication. Other important clients in the field of sales Our favorites techniques Meaningful development requires the correct use of techniques so that, as a whole, they have maximum added value for the participant, which does not end with leaving the training room. Gamification A-ha exercises, inspiring case studies and all-day experiential simulations. Gamification helps to get participants "into the game" and give them the desire and inspiration to work on themselves. Diagnostics Mapping the preferences and competencies or strengths and growth opportunities of individuals, teams and the entire organization encourages motivation to develop and change. Transfer into practice Individual consultations for participants, support from their superiors, micro-learning or implementation workshops support the journey from "knowing" to "using". Facilitation A solution that people create for themselves has a much better chance of success than any well thought out and experienced advice from outside. Development guarantors sales Jana Křížková Trainer, consultant Jana has worked for 20 years in one of the largest international corporations in the world. Here, she successively held many positions in the sales department – from sales representative to key account manager to positions with responsibility for overall business cooperation with key retail chains. Enthusiasm for working with people and their development is the reason why Jana decided to start transferring her experience and knowledge through various types of training. Her specialization is practical exercises and experiential form of education. In addition, she collaborates externally with VŠE, where she enjoys and is inspired by the opinions of students. Bea Brosková Partner Bea first joined humancraft in the role of relationship manager, but soon moved into the role of coach, facilitator and "visual recorder" thanks to her passion for personal development and visualization. He puts his heart and a lot of energy into his work, which is often contagious to everyone around him. At humancraft, he also participates in our internal development. Bea is also one of the founding members of the European professional organization associating the so-called "visual practitioners". Popular sales trainings Acquisition sale In this training, participants examine the rationale behind receiving a negative response to their sales efforts through understanding the customer's buying cycle and prepare a process to successfully close the deal. Participants will also learn how to build more contacts within organizations, what motivates different customer roles and how to connect these motives with personal benefits for the customer. Storytelling Every day we are overwhelmed by the amount of information that flows to us through various meetings, meetings and conferences. The ability to engage an audience, show connections and the big picture can help us persuade, engage and sell our topic. In this course you will learn why storytelling is one of the best business and presentation skills today and how to create a great story. Typology in negotiation Self-knowledge is the first step to developing the talent of leaders. we use modern, useful and reliable tools that help leaders in the Czech Republic and around the world to start more effective cooperation and leadership thanks to highly personalized messages. the messages are a great entry point into a discussion about my strengths, talents and areas of development. are highly valued by users. KAM Academy The Academy for Key Account Managers is a comprehensive development program focused on the practical application of key sales techniques to the practice of KAMs. During the academy, participants will go through a step-by-step consultative sales process focused on building rapport and trust with the client and effective needs analysis. Mastering the key pillars of negotiation increases not only the success of negotiations, but also self-confidence. Sales representatives If the sale is handled well, there is often no need to go into the painful negotiation phase. Continuous improvement of sales skills is the key to the success of any salesperson, whether it is a sales representative in the field or a sales manager. Participants try out everything in model situations and get immediate feedback. We offer comprehensive educational academies and individual training sessions. Unlock your business potential Email us or explore our trainings. Contact Innovative training

Talent and successor development The goal is to pull talents out of their everyday environment, give them fresh impetus and let new ideas germinate. This program includes a program mix with inspirational speakers and space for reflection and sharing of ideas. Inspirational talent programs They are most often used when talents are expected to take on a new role for which they must prepare. For example, they are pioneers and ambassadors of key change projects of new products or company systems. Programs developing talent skills This program helps talents reach a higher level of self-realization and responsibility in the company and demonstrate how they can translate new ideas into practice. It gives a strong signal to the company about how its key people will cope in the future when it gives them even more space. Management of projects with a benefit for the business I am interested in talent development Investing in talent development increases their productivity, satisfaction and loyalty. It supports innovation, change management and is an investment in the future of the company. In which areas does human craft develop talents? We create tailor-made talent and succession programs with a focus on the development of basic leadership skills , internal projects or inspiration and motivation . She cooperated with us Magdalena Wavle, Vodafone Director People & Property We collaborated with humancraft on the strategically important Future Ready Leaders project - reskilling of our managerial population for the hybrid era. I appreciated their creativity, understanding of our needs and the creation of a tailor-made solution, their ability to collaborate on a project with another supplier, and especially their ability to implement such a large project online with an excellent rating from the participants. I definitely recommend the humancraft team and look forward to further cooperation! Other important clients in the field of talent development Our favorite techniques Meaningful development requires the correct use of techniques so that, as a whole, they have maximum added value for the participant, which does not end with leaving the training room. Gamification A-ha exercises, inspiring case studies and all-day experiential simulations. Gamification helps to get participants "into the game" and give them the desire and inspiration to work on themselves. Diagnostics Mapping the preferences and competencies or strengths and growth opportunities of individuals, teams and the entire organization encourages motivation to develop and change. Transfer into practice Individual consultations for participants, support from their superiors, micro-learning or implementation workshops support the journey from "knowing" to "using". Facilitation A solution that people create for themselves has a much better chance of success than any well thought out and experienced advice from outside. Guarantees talent development Pavel Tihelka Trainer, consultant, facilitator Pavel joined our team in 2021, after leaving the corporate world. He has more than 20 years of experience in various companies, including 15 years of experience in the Telco area, where he was involved in the development and launch of new products, their introduction to the market and life cycle management of product portfolios. He led medium-sized local and CEE teams, he benefits from experience as a crisis and corporate manager. Emphasis is placed on the connection of knowledge and practice, usability and authenticity of delivered programs or solutions. Bea Brosková Partner Bea first joined humancraft in the role of relationship manager, but soon moved into the role of coach, facilitator and "visual recorder" thanks to her passion for personal development and visualization. He puts his heart and a lot of energy into his work, which is often contagious to everyone around him. At humancraft, he also participates in our internal development. Bea is also one of the founding members of the European professional organization associating the so-called "visual practitioners". Popular Talent Development Trainings Growth mindset In her research, Carol Dweck shows us that it is possible to develop our intelligence and personality through conscious work with our mindset. A fixed mindset can often protect us, however, a growth mindset develops and moves us forward, allowing us to achieve better results, worry less, and ultimately be happier and more satisfied. Project management Thanks to the training, participants will learn to plan strategic goals and effectively use budget and resources, evaluate possible obstacles and manage risks, thus delivering the finished project on time. We will focus on the role of the project manager and how to coordinate other people involved in the project. The training helps the participants to see the project from the beginning to the end, not to forget anything important and to complete it successfully. Critical thinking The ability to think critically is one of the key skills of today. We live in a multifaceted developing world with an excess of information. We must learn to distinguish relevant information and make the right decisions based on it. The ability to learn from mistakes, analyze problems and find the right solutions will help us. It is useful to be aware of the errors in perception and judgment that lead to erroneous conclusions in order to avoid them. Creativity and innovation Employees who have a proactive approach to work are those who come up with suggestions, seek improvements and take initiative. In general, they perform better, experience greater job satisfaction, add more value to their company, and therefore have a chance to advance faster in their careers. The training gives participants the opportunity to work on their attitude, helps them see opportunities for improvement around them and encourages them to improve. Stakeholder management Business is about relationships, most results are born in cooperation with others. The "others" often have different interests and different influence. Stakeholder management training helps participants to navigate well in different stakeholder groups for their key projects and activities, to choose priorities among their stakeholders and, above all, to proactively develop relationships and cooperation with them through practical steps. We offer comprehensive educational academies as well as individual trainings. Unlock your business potential Email us or explore our trainings. Contact Innovative training

Díky unikátní osobní zprávě podporuje osobní výkonnost jednotlivců i leaderů a efektivnější komunikaci v práci i v soukromí. Tím umožňuje lepší spolupráci v týmu. Insights Discovery profil je 18ti stránková osobní zpráva, kterou získáte na základě vyplnění online dotazníku. Tuto zprávu si důkladně prostudujete v průběhu našich workshopů. Insights Discovery Thanks to the unique personal report, it supports the personal performance of individuals and leaders and more effective communication at work and in private life. This enables better team collaboration. The Insights Discovery profile is an 18-page personal report that you get based on filling out an online questionnaire. You will study this report thoroughly during our workshops. Complete portfolio of our trainings In cooperation with Insights Group, we use the online diagnosis INSIGHTS DISCOVERY, which is based on observable manifestations of behavior and communication, not on the assessment of personality quality. After the training, the participants will be more sensitive to the various characteristics and manifestations of behavior of individual types. They will be able to adapt their behavior and communication to them, which will thus become more effective. Leaders can use the same knowledge when motivating people or giving feedback, and salespeople when negotiating or communicating with customers. During the training and with the help of their own personal report, the participants will also become aware of their own behavior in different situations and communication preferences for themselves, but also for their colleagues. They will learn to consciously use their strengths and design an actionable development plan for development. Diagnostics under the magnifying glass It is one of our favorite diagnostic tools that we use for the development of individuals, teams and entire organizations. It will serve as a simple manual for quick orientation of interpersonal understanding. Insights Discovery is a great tool to learn the basics as well as more advanced leadership. 01 What is Insights Discovery? Easy to remember - simplified division of the color typology into four colors. It helps people to better understand themselves and others, but also to understand and better use the potential of each of us. During the workshop, you will acquire a common language through the symbolism of colors and thus create an effective strategy for communication and cooperation. After completing the workshop, you become effective team members and successful leaders. 02 What are the advantages of this typology? You will get a simple guide for your daily communication. You will discover yourself better, and thus you will begin to consciously use your strengths You will focus on developing your weaker personal sides and at the same time you will get support to work on your weaker personality sides. You will be able to better estimate the communication style of your partners and thanks to this you will gain the ability to cooperate more effectively. More effective management of people in your team. 03 What is the benefit of Insights? Discovery? Experiential simulations, interactive parts of the program, case studies and model situations give the program juice and motivate to change attitude and routine. Engaging program The program provides participants with strong guidance from working with attitude, through building competencies to transfer new knowledge into practice and increase real performance and impact. From inspiration to action The goal of the program is not to make participants smarter, but to help them achieve better work results. Therefore, all academies have a strengthened implementation phase. Focus on the result A long-term program integrated into the education and development system connects participants across the company, and follow-up allows changes to take root. Sustainable change Insights appeals to me The goal of the program is not to make participants smarter, but to help them achieve better work results. Therefore, all academies have a strengthened implementation phase. Focus on the result The program provides participants with strong guidance from working with attitude, through building competencies to transfer new knowledge into practice and increase real performance and impact. From inspiration to action A long-term program integrated into the education and development system connects participants across the company, and follow-up allows changes to take root. Sustainable change Experiential simulations, interactive parts of the program, case studies and model situations give the program juice and motivate to change attitude and routine. Engaging program I am interested Advantages of our workshops Topics you will find in the report An overview of personal communication style Key strengths and areas for development Intrinsic value to the team Effective communication and its obstacles Possible trouble spots A demanding communication partner Suggestions for further development How the workshop goes Physical A full-day workshop that will focus on the areas that have the greatest benefit for strengthening and developing the work of your people. Online We use digital platforms ZOOM, MS TEAMS, MIRO and others to increase digital enthusiasm. We use long-term proven tools that we constantly develop and develop new ones based on. We will also use them for your development. Unlock your business potential Email us or explore our trainings. Contact Innovative training

Technik jako businessman? Máme výborné techniky, ale potřebuji, aby se zákazníkům lépe věnovali i po netechnické stránce, protože to hodně ovlivňuje náš byznys, řekl nám Lukáš Plaček, Sales manažer společnosti Pragolab, firmy s obratem přes 500 mil. Kč. Dokážete pomoct? Byli jsme moc rádi, že jsme mohli. Better sales results thanks to development When Fresenius Kabi leaders and I started talking about the development of their people, it was a pleasant debate. They had support in the form of a strong business need, they wanted a program that would bring results and they were ready to put extra energy into it. Radka Zachová in the role of HR manager and František Ciprys in the role of Sales director. And other people from Fresenius Kabi soon joined in and helped the project succeed. Why development investment? What was the goal? sales and margin growth success in tenders number of customers with a broader portfolio quantity and regularity of contacts with customer management increasing awareness of the Fresenius Kabi brand What was the goal? sales and margin growth success in tenders number of customers with a broader portfolio quantity and regularity of contacts with customer management increasing awareness of the Fresenius Kabi brand The change in strategy of a company with a turnover of two billion CZK in the Czech Republic and Slovakia and eight billion EUR globally, together with a change in market conditions, had a clear conclusion: the sales team must find new ways of working to achieve new results. And what are the results? Not everything has yet been evaluated. Even the partial results we have took our breath away: Revenue growth +23% +21 % Revenue growth +23% +27 % Vyřešení situace +16 % Komunikace technika +25 % Rychlost odezvy And how did we go about it? Apart from the practical workshops and trainings, which are hugely important but do not have the power to change anything, the following things were essential for success: S Lukášem jsme se na začátku podívali na to, co z pohledu byznysu znamená úspěch programu a jaké ukazatele nám budou říkat, jestli a jaké výsledky má program v praxi. 01 Jak budeme hodnotit úspěch Popsali jsme si, co konkrétně mají technici dělat jinak, aby vzrostla spokojenost zákazníků a vybrali jsme priority. 02 Co se má změnit Jemné přeladění reportingu a procesů tak, aby očekávané změně nebránily, ale naopak jí podporovaly. 03 Jak změně pomůžeme Motivující a praktické rozvojové workshopy, které pracují jak s chutí techniků dělat svou práci trochu jinak. 04 Co lidi naučíme Workshopy zaměřené na schopnosti změnit komunikaci se zákazníky, s důrazem na empatii a efektivní vyjadřování. 05 Jak zlepšit komunikaci Průběžná podpora Lukáše jeho lidem, připomínání smyslu a očekávaného výsledku programu a někdy přísnější a jindy laskavější dohled nad tím, že technici v praxi používají, co se na workshopech naučili. 06 Jak lidi podpoříme "It's nice to see the growing self-confidence of all the participants in the development program, how their attitude changes to the I can do everything mode and how it is reflected in their results. And for this you need to have a partner who you can count on to help you exactly where you need it. For me, that partner is humancraft." František Ciprys, Sales & Commercial Director CZ, Fresenius Kabi Give us the opportunity to help your business achieve better results. I am interested in this topic

Tlak na firemní produktivitu, náklady, tržby a kvalitu se přenáší na touhu po vyšší přidané hodnotě lidí ve firmě. Firemní strategii, produkty, technologie, procesy a systémy doplňuje lidská stránka organizační výkonnosti - a s tou pomáhá humancraft. Transformation companies Company performance cannot be built on systems and processes alone. Strengthening organizational health means increasing the use of the company's human potential. A healthy organization Method according to Patrik Lencioni. More money invested in education and development does not automatically add more value. Investing in development without business benefit is really just a cost. Added value of development for business The Brinkerhoff / Kirkpatrick method. This concept is far from just about people in the company having a greater appetite for personal development. The goal is to increase the adaptability and speed of functioning of the entire company and to make important changes to it. The learning organization Method according to Peter Senge. We help tune the functioning and performance of the company orchestra. We will advise you on how to choose priorities (changes in the functioning of people that will bring the greatest results to the company) and help you prepare and implement a development program with a high impact (changes in the functioning of people rooted in practice). "Behind all the successes and setbacks of every company are people." The pressure on company productivity, costs, sales and quality is transferred to the desire for higher added value of the people in the company . Corporate strategy, products, technologies, processes and systems are complemented by the human side of organizational performance - and humancraft helps with that. Questions to ponder Not sure how to handle the human side of business transformation? Answer a few questions and we'll be happy to help. Just write to us. Are people your most important asset or your biggest expense? Can you measure whether you are using human potential correctly from a business perspective? Are you preparing the organizational foundations of your company for the future speed of your business? Are you doing enough to not be brought down by human errors or shortcomings? Point to the business priority that your colleagues are most passionate about and we will help you "move" them so that they move your business. Write to us What other areas do we help with? Comprehensive development program is our royal discipline, which few can master, we focus on development with measurable impact. Complex transformation projects, combining consulting, facilitation, coaching and top diagnostics aimed at a clear business result with direct reporting to the board. Change projects We help with the human side of organizational changes or strategy changes, involving people in changes to company processes and systems, or, for example, transferring a greater degree of responsibility and initiative to middle management. Top management From an association of individual fighters to a well-coordinated team, which puts a joint effort on the gate above the ego of the fight and works on common priorities so that projects across the company do not get stuck. Corporate culture The written and unwritten rules of your tribe that more or less help your company achieve its goals, its people feel good and productive, and your customers enjoy working with you. Employee experience From recruitment to onboarding, work environment, development, goal setting and performance management, internal communication and collaboration, compensation, balance between work and personal life to the exit process - these key points affect people's belonging to your company and their desire to give their best best. She cooperated with us Zita Vačkařová, EON HR Business Partner We worked with humancraft on a project to change the corporate culture. It was a year-long project that was divided into several phases. The goal was to change the mindset of managers of the first management level and the company's top management, to focus on managing changes in the company both on a technical and emotional level, and to strengthen leadership. The cooperation was professional and at a high level, I appreciate the ability to immediately respond to changes in the project, the ability to improvise or manage difficult situations when working in groups. Furthermore, the will to move the project forward, even though it was not always easy, to get feedback on my work, even after a while. They approached the project with enthusiasm, came up with suggestions and variants of solutions and, last but not least, excellent preparation. We also helped with the transformation here The guarantors of the transformation of companies Stanislav Tichý Partner Standa joined the co-founders of the company in 2004 and, in addition to being a businessman, trainer and consultant, he also tried out the role of Managing Director for a few years. Today, Standa at humancraft prefers to prepare and launch development programs with a tangible benefit for the business. He is also a member of the Maturity Institute, which helps companies measure and develop the intangibles of corporate culture and human capital. Bea Brosková Partner Bea first joined humancraft in the role of relationship manager, but soon moved into the role of coach, facilitator and "visual recorder" thanks to her passion for personal development and visualization. He puts his heart and a lot of energy into his work, which is often contagious to everyone around him. At humancraft, he also participates in our internal development. Bea is also one of the founding members of the European professional organization associating the so-called "visual practitioners". What areas do we help with? Innovative training We will mix you a training cocktail that you will not easily forget: excellent trainers, motivated participants, inspiring content, modern tools, quality training and feedback and, of course, follow-up. Top diagnostics We strengthen development programs with proven and recognized diagnostic tools. We will help you choose the right one that will give your team the biggest boost. Transformation is not the only topic in which we help companies and individuals to develop. Unlock your business potential Email us or explore our trainings. Contact Innovative training